Class
Freight Forwarder - ForwarderLink
ForwarderLink provides immediate insurance cover for freight logistics providers, insurance brokers, agents and other freight industry parties.
Through ForwarderLink, you have easy and secure access to online quotes and electronic insurance cover certificates for a wide range of cargo types and voyages on a pay as you go basis.
Access the ForwarderLink portal here
How it works
Cargo insurance in 4 quick and easy steps
Features
ForwarderLink is the most efficient way to buy cargo insurance:
- A reliable, easy to use and proven trading platform
- Quick online quotes for approved users
- Complete policy documentation and wordings, including internationally recognised Institute Cargo Clauses
- All policies are backed by 'A' rated security
- Speedy binding of cargo insurance and certificate generation, 24/7
- First class expert claims handling and settlement worldwide
- Available on a pay as you go basis for each individual shipment, unlike most traditional cargo insurance policies
- Integrated accounting and payments system
Standard policy
Your policy, which is the insurance contract once agreed by ForwarderLink Underwriters, is comprised of:
Policy Schedule & Special Projects
How to access the policy schedule:
Log in to the ForwarderLink client website using your user ID and password
- Select the menu option "Policy Schedule" to display your schedule including rates which can then be printed
- Also available to print are any Special Projects that have been agreed by ForwarderLink Underwriters and any Certificates of Marine Cargo Insurance issued
Certificates of Marine Cargo Insurance
Cargo insurance cover for a particular shipment:
The cargo insurance cover for a particular shipment will be in place provided that a Certificate of Marine Cargo Insurance has been issued correctly within the ForwarderLink website and is in accordance with the policy wording.
Institute Cargo Clauses
Claims made simple
In the event of a claim:
1. You, the claimant, should follow the instructions under the "Important Notice" section of the Certificate of Marine Cargo Insurance. Failure to follow instructions may result in delay to claims settlement or the possibility of the claim being declined.
2. Claims are handled on behalf of the Underwriters by the claims agent and their appropriate office (as stated upon your certificate of marine cargo insurance) should be notified immediately of any claim.
3. To enable claims to be dealt with promptly, the Assured or their Agents are advised to submit all available supporting documents without delay to the claims agent named on the certificate or the surveyor if appointed. The surveyor is an independent person instructed to ascertain nature, cause and extent of loss and has no authority to make any promise of payment for or on behalf of Underwriters.
4. You are reminded of your obligation to give immediate notice to carriers in the event of loss or damage and to confirm that in writing as soon as possible.
5. Sight of the following documents will be requested, where appropriate, by the claims agent named on the certificate:
- Original Certificate of Marine Cargo Insurance
- Commercial Invoice
- Packing List
- Bill of Lading / Air Waybill / Consignment Note (both sides)
- Signed delivery receipt
- Copies of letter(s) notifying carriers of the claim and holding them responsible
- Carrier's replies if available
6. The instructions of the claims agent named on the certificate or their appointed surveyors take precedence over written instructions here. Failure to follow their instructions may result in delays or possibly refusal of a claim.
7. Please keep full written records of all correspondence or conversations in relation to the claim.