News

InsTech Podcast with Tom Graham and Iryna Chekanava

How do insurers decide which innovations succeed?

In the latest InsTech podcast, Tom Graham, Head of Partnerships & Innovation, and Iryna Chekanava, Senior Innovation Underwriter, explore the role innovation plays in helping insurers respond to increasingly complex and evolving risks.

Throughout the discussion, Tom and Iryna share their perspectives on why successful innovation is about far more than technology alone. From understanding customer needs and building trusted relationships to embedding innovation within underwriting teams and developing solutions in partnership with clients, they discuss the approaches that can help drive meaningful change across the industry.

Watch the highlights below to hear some of the key insights from the conversation.

Innovation is about customer problems, not technology

IC Instech1
Hear Iryna discuss why technology alone is no longer a sustainable differentiator and why understanding customer challenges remains at the heart of successful innovation.

Embedding innovation across the business

TG InsTech 1
Tom explains why innovation works best when it's integrated within underwriting teams, bringing together diverse expertise to tackle emerging risks.

What Chaucer brings to innovation partners

IC InsTech2
Iryna shares how Chaucer works alongside partners to help shape propositions, navigate challenges and bring new ideas to market with the support of deep underwriting expertise.

Listen to the full conversation

These clips provide just a snapshot of the discussion. To hear Tom and Iryna's insights in full, including their views on emerging risks, underwriting innovation and the future of insurance partnerships, listen to the complete episode on the InsTech website:

Listen to the full InsTech podcast episode here

Published on 14.07.2026

          Speak to us